---
canonical: "https://agi-labo.com/en/tools/wings/docs/support"
title: "Support"
description: "Find help and prepare a useful report without private data."
section: "Data and safety"
order: 26
pageType: "reference"
lastVerifiedVersion: "1.4.16"
lastVerifiedAt: "2026-10-15"
draft: false
surfaces: ["cli", "console", "api"]
plans: ["free", "member"]
---

Use the [inquiry form](https://forms.gle/PCEEweBcHwR364aB8) for questions and problems.
The [AGI Lab help center](https://agi-labo.com/help) is also available.

## What to include

- Your version from `wings version`, operating system, and CPU architecture.
- When the problem happened, including the time zone.
- What you expected and what actually happened.
- Steps to reproduce it without private data, plus the error code.

Do not include credentials, user or Handler IDs, invocation URLs, or raw logs.
Report suspected vulnerabilities privately through the [security contact](/en/tools/wings/docs/security).

## Service information and terms

There is no SLA or dedicated status page.
Incidents are announced on the [product page](/en/tools/wings).
You can also read the [Terms](https://agi-labo.com/terms) and [Privacy Policy](https://agi-labo.com/privacy).